Southern Online Services Limited
(SOL), one of the leading Internet Service Providers,
has established extensive network in different parts of
the state. The company is equipped with an international
gateway and a supplementary fibre optic network to provide
Internet access through cable networks.
It has increased its points of
presence in the state while focusing on value-added services
including leased line services. Southern Online has been
granted license to provide Internet services in Andhra
Pradesh. The company bagged the license in category "B".
In the initial phase, it invested
about Rs 3 crore and further about Rs 4 crore in the second
phase which includes investment for the gateway. In addition
to these, it also launched a specialized one-stop-shop
portal-www.apsearch.com, which provides comprehensive
information about the state.SOL's access through cable
has received good response from the clients.
Southern Online was one of the
earliest companies to consolidate its focus on the state-of-the-art
infrastructure. At that time, when SOL decided to foray
into ISP, there were no real support systems in terms
of infrastructure and facilities. Even while the Internet
concept was just fructifying in India, by seeing the potential,
the company decided to pioneer the 'net' concept. Today,
the company had come a long way with proven capabilities
and core competencies in Internet Technology.
Its technology and infrastructure
are on par with international standards. The network has
a highly skilled young professional team. The professionals
include specialists in UNIX, Linux, windows NT, database
administrators, Web Designers, Hardware Engineers, Customer
Support Executives and onsite trouble shooting engineers.
The company has a technically sound 24-hour customer support
center/help desk. SOL's client list includes Netangle.com
Pvt.Ltd, Tata Communications Ltd, HCL Infosystems Ltd
and Forester Bhupathi International Pvt Ltd.
To provide Internet access through
cable is SOL's real strength. The company recently launched
cable connection to provide Internet access through coaxial
cables laid from the office to the customers end. It gives
the Leased Line. Services through this cable enables the
company to avoid mediators between ISP and customers.
On December 10,1998,the company
entered into an agreement with the Department of Telecommunication
(DoT) to function as a category "B" ISP with
in Andhra Pradesh. To provide the best Internet service
right at the customer's doorstep in one of the company's
objective. With the latest technological support, SOL
seeks to set new standards in Internet services. The company
has entered in to a technical collaboration agreement
with HCL InfoSystems Ltd for cutting edge expertise in
the Internet technologies. This is HCL Infosys first project
under its www.ow initiative. Its objective is to provide
facilities for ISP operations with international gateway
and for e-commerce and software development.
Southern Online has a customer
base of 3800 dial-up users and 13 corporate clients with
points of presence (POP) without even owning gateway and
bandwidth. With its own private Gateway, the company has
targeted 25,000 dial-up users and 150 corporate clients
and also extend operations of value added e-commerce with
its portal apsearch.com.
The services rendered by SOL include
Dial Up Services, Internet access through CABLE, Leased
Lines, Web Hosting, Dedicated Servers. The company promises
excellent customer service. Wider bandwidth ensures fast
and smooth access to the net at all times, there by saving
precious time and money. Moreover, the subscription procedures
are simple and hassle free. All one needs to do is to
register his name with the company. On subscription, SOL
provides its customers a complete Internet access kit,
which includes a CD, Floppy(s) and an instruction manual,
which will help the customer to install the facility into
his network instantaneously. The installation CD includes
a lot of free programs, plugins, time-saving utilities
and other Internet-based games.
The company provides Dial-up services
to the customers right from the domestic users to Computer
an Cyber Cafes and has sub-categorized the dial-up services
based on various types of customers. Further, the company
has various packages like Access 100,Access 250,Access
500, Unlimited Access for single PC users and Cyber Cafes
and promises good connectivity as far as technical equipment
is concerned. The tariff for the leased line service range
from Rs 3,60,000 for Kbps to Rs 11,70,000 for 512 Kbps.
The configuration comprises (per annum) Intel Pentium
II/333Mhz, 128 Mb RAM,1.44 Floppy Disk drive,4 GB Hard
Drive,2MB Video RAM,14" color Monitor,32X CD-ROM
Drive, 100mbps, Intel, Etherexpress Ethernet Card,104
keys keyboard,2 serial ports,1 parallel port,24 hours
battery back up Windows NT 4.0 and IIS 4.0 webserver.
The company has planned to reach
25,000 dial-up users plus 150 Leased Line Customers by
the end of march 2001.It also plans to expand it's services
and network to 20 districts by the same year. The company
has plans Leased Line Services on Radio Link with the
help of sophisticated technology keeping in view AP State
geographical Map with a further investment of Rs 2 crore.
It has proposals to provide content management services,
and give cross platform E-mail Gateway Services like MS
Exchange, MS Mail, CC Mail, Netscape Mail, etc.
gateways are being planned in Hyderabad, Vijayawada and
Visakhapatnam with a further investment of 4 crore to
reach more customers with best quality services. Its client
base include Tata Communications Ltd, HCL Infosystems
Ltd, Forester Bhupathi International Pvt Ltd and Netangle.com